Managed IT Built for Your Business
We take a consultative approach to managed IT, working alongside your team to build tailored, reliable IT solutions. We partner with you to provide services that support your goals.
Proactive IT Solutions, Designed For The Way You Work
Spend less time reacting to IT issues and more time focused on the work that matters. Our experts partner closely with your teams to design a proactive IT strategy tailored to your environment and business needs, identifying and resolving issues before they can disrupt your operations.
Managed IT Support, Designed Around Your Business
With our support, you receive reliable service, responsive support and a predictable monthly fee aligned to your business.
Unlimited Remote Support
Fast, friendly support from experienced technicians available by phone, email, or through our online service hub.
Automated Security & Updates
We proactively manage software updates and security patches based on your systems and risk profile, helping protect your business from evolving cyber threats without disrupting daily operations
24/7 Proactive Monitoring
Our monitoring tools continuously watch over your systems, identifying potential issues early and alerting our team before small problems turn into major disruptions.
Preventative Maintenance
Regular, planned maintenance keeps your systems running reliably and efficiently, reducing downtime and extending the life of your technology.
Strategic IT Planning
develop a practical technology roadmap aligned with your business goals, budget, and growth plans so your IT supports where you’re going, not just where you are today.
Vendor Management
We act as your single point of contact for all your technology vendors, ensuring we work together seamlessly on your behalf.
Our Support Models
Complete IT Infrastructure
- Unlimited remote support
- 24/7 infrastructure monitoring
- Strategic IT planning and roadmapping
- Preventative maintenance
- Security and patch management
- Asset and license management
Extend your internal IT team with expert support
- On-demand engineering support
- 24/7 monitoring and alerting
- Advanced security tools
- Strategic guidance and consulting
- Flexible resource scaling
- Knowledge transfer and training
Enhanced, fully managed IT support including onsite services and 24/7/365 availability
- Unlimited onsite engineering time
- 24/7/365 service desk services
- Dedicated account manager
- Priority response times
- Global support coverage
- Custom SLA agreements
Onboarding Made Easy
A structured, seamless transition to get you up and running quickly
Phase 1 - Discovery & Planning
We work to understand your business, your team, and your technology environment. This phase includes a kickoff meeting, a detailed onboarding questionnaire, and an initial IT assessment to ensure your transition plan is built around your needs.
Phase 2 - Technical Discovery & Audit
Our service delivery team conducts a comprehensive review of your IT infrastructure, systems, and security posture to identify opportunities for improvement.
Phase 3 - Planning & Preparation
Phase 4 - Implementation & Migration
Phase 5 - Stabilization & Optimization
We conduct a 30-day review to fine tune system performance and present your initial strategic IT roadmap
Phase 6 - Continuous Partnership
Once onboarding is complete, we establish ongoing support rhythms. Our partnership includes proactive support, regular check ins, quarterly business reviews, and strategic guidance to ensure your technology continues to support business goals.
Why Choose Toos?
Customer Centric by Design
We prioritize partnerships. Our goal is to become a trusted extension of your team.
Proactive Approach
We go beyond break-fix support to help you reach your business goals long term.
People First Professionals
Our team of certified experts brings deep technical knowledge and a commitment to helping your team succeed.
Industry Leading Tools
We leverage best in class platforms and trusted technology partners to deliver secure IT solutions tailored to you.
