Privacy Policy
Website Privacy Statement
Toos Solutions (“we”, “us”, or “our”) values the trust you place in us and is committed to safeguarding your privacy. This Website Privacy Statement explains how personal information is collected, used, disclosed, and protected when you visit toosts.com, and outlines the choices available to you regarding your information.
You may browse our website without identifying yourself or providing personal information. By accessing or using this website, you acknowledge and agree to the collection, use, storage, and transfer of personal information by Toos Solutions in accordance with this Privacy Statement and applicable privacy legislation.
For the purposes of this statement, “personal information” means information about an identifiable individual that is recorded in any form and can reasonably be linked to that individual.
Our privacy practices are aligned with recognized Canadian and international privacy principles and are designed to comply with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other substantially similar provincial or foreign legislation, where applicable.
How We Use Personal Information
When we ask you for Personal Information, we will let you know why we need it and what we are going to do with it. Of course, subject to legal and contractual requirements, you can always refuse to submit your information or withdraw your consent to any further collection, use, or disclosure of your information at any time by giving us reasonable notice. Most importantly, Toos Solutions will not use your Personal Information for any purpose other than the one stated when you provided it.
When Toos Solutions collects personal information, we identify the purpose for doing so at or before the time of collection. Personal information is used only for legitimate business purposes, including:
- Responding to inquiries and requests for information
- Providing and administering products and services
- Communicating about events, updates, or offerings you have requested
- Improving our website, services, and user experience
- Meeting legal, regulatory, and contractual obligations
You may choose not to provide personal information or may withdraw your consent at any time, subject to legal or contractual limitations and reasonable notice. Toos Solutions does not use personal information for purposes other than those for which it was originally collected, unless permitted or required by law.
Marketing Communications & Subscriptions
If you subscribe to Toos Solutions communications such as newsletters, event notifications, or campaign updates, you may unsubscribe at any time. Unsubscribe instructions are provided within the communication itself or through the webpage where you originally registered
Cookies, Logs, and Tracking Technologies
Toos Solutions may collect limited technical or usage information when you visit our website. This information does not identify you personally and may include:
- Internet Protocol (IP) address
- Referring website address
- Pages viewed and time spent on the site
- Operating system and browser type
- Search terms used to locate our website
This information is used solely for internal purposes such as website administration, security monitoring, analytics, and performance optimization. We do not attempt to associate this information with specific individuals, except where required to investigate security incidents or misuse.
Our website may use cookies or similar technologies to enhance functionality and personalize your experience. You may manage or disable cookies through your browser settings; however, doing so may impact certain website features.
Accuracy & Access to Information
Toos Solutions takes reasonable steps to ensure that personal information in our custody or control is accurate, complete, and up to date for the purposes for which it is used.
Upon written request, and subject to verification of identity, you may request access to your personal information, ask for corrections, or request deletion were permitted by law. Requests may be subject to legal, security, or contractual restrictions.
Disclosure of Personal Information
Toos Solutions does not sell personal information. Personal information may be disclosed only in limited circumstances, including:
- To service providers or partners assisting us in operating our business or website, subject to confidentiality and security obligations
- Where disclosure is required to comply with applicable laws, regulations, court orders, or lawful government requests
- To protect the rights, property, or safety of Toos Solutions, our clients, or others
- In connection with a business transaction, such as a merger, acquisition, or asset sale, subject to appropriate safeguards
Security
We employ reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information to protect personal information against loss, theft, unauthorized access, disclosure, copying, or misuse.
Access to personal information is limited to employees and authorized parties who require it to perform their duties and who are bound by confidentiality obligations.
While we take steps to protect personal information, no method of transmission over the internet or electronic storage is completely secure. As such, Toos Solutions cannot guarantee absolute security.
Links to Non-Toos Solutions Web Sites
Our website may contain links to websites operated by third parties for your convenience. Once you leave the Toos Solutions website, this Privacy Statement no longer applies. Toos Solutions does not control and is not responsible for the privacy practices, content, or policies of third‑party websites.
Terms of Use and Website Content
All content available on this website, including text, graphics, logos, images, software, and other materials, is the property of Toos Solutions or its licensors and is protected by applicable intellectual property laws.
Website content may be viewed or downloaded for personal, non‑commercial use only, provided that all copyright and proprietary notices are retained. No other use is permitted without prior written consent from Toos Solutions.
Children Under Minors
All content available on this website, including text, graphics, logos, images, software, and other materials, is the property of Toos Solutions or its licensors and is protected by applicable intellectual property laws.
Website content may be viewed or downloaded for personal, non‑commercial use only, provided that all copyright and proprietary notices are retained. No other use is permitted without prior written consent from Toos Solutions.
User Comments and Submissions
We welcome feedback, comments, and inquiries regarding our website and services. Any information submitted through the website is treated as non‑confidential and may be used by Toos Solutions to respond to your inquiry or improve our services.
You agree that any information you submit will not infringe the rights of others or contain unlawful, offensive, or inappropriate material. Toos Solutions reserves the right to remove any content that violates these terms.
Updates to This Privacy Statement
This Privacy Statement may be updated periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the updated statement
Contacting Us
Toos Solutions welcomes questions, concerns, or complaints regarding our privacy practices. If you wish to request access to personal information, raise a concern, or obtain further details about this Privacy Statement, please contact:
Toos Solutions Attn:
Privacy Officer
1565 Carling Avenue, Suite 606
Ottawa, Ontario K1Z 8R1,
Email: info@toosts.com
Toos Solutions Privacy Policy
Introduction
Protecting personal information is a core value at Toos Solutions (“we”, “us”, or “our”). We are committed to collecting, using, and disclosing personal information in a responsible manner and only to the extent necessary to deliver our products and services. We also believe in being clear and transparent about how personal information is handled.
This Privacy Policy describes Toos Solutions’ practices with respect to personal information and outlines our alignment with the requirements of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), as well as other substantially similar provincial privacy legislation where applicable.
Key Terms and Interpretations
For the purposes of this Privacy Policy:
- a) Personal Information:Means information that is recorded in any form, relates to an identifiable individual, and canreasonably be linked to that individual. Examples include names, email addresses, mailing addresses, telephone numbers, and similar identifiers.
- b) Sensitive Personal Information:Means personal information that, by its nature, requires a higher level of protection. This may include information relating to race or ethnic origin, religious or philosophical beliefs, political opinions, sexual orientation, health information, financial details, or trade union membership.
- c) Collection:Means the act of gathering, acquiring, recording, or obtaining Personal Information from any source.
- d) Consent:Means an individual’s voluntary agreement to the collection, use, and/or disclosure of Personal Information for identified purposes.
Why We Collect Personal Information
Like many service organizations, Toos Solutions collects, uses, and discloses Personal Information in order to effectively serve its clients and operate its business. The primary purposes for collecting Personal Information include:
- Delivering managed IT services and professional services
- Managing client relationships and communications
- Supporting marketing and promotional activities
- Developing, enhancing, and improving our service offerings and capabilities
Typically, this may involve collecting information such as names, business addresses, postal codes, telephone numbers, and email addresses.
As a managed IT services provider, Toos Solutions may process customer data that contains Personal Information as part of delivering agreed upon services. In these circumstances, such information remains under the ownership and control of the customer. Toos Solutions processes this data strictly in accordance with contractual obligations and client instructions and is not responsible for the manner in which customers collect, use, or manage their own data.
Toos Solutions also collects limited Personal Information from employment applicants for the purposes of recruitment, evaluation, and hiring. Personal Information relating to employees is collected and used in the ordinary course of employment.
Consent
Where Personal Information is collected directly from individuals, Toos Solutions will identify the purposes for which the information is being collected and how it will be used. We will also identify the types of third parties, if any, to whom the information may be disclosed.
Individuals are provided with meaningful choices regarding the use and disclosure of their Personal Information and are given reasonable means to limit such use or disclosure. Notice is provided in clear and understandable language at the time Personal Information is collected, or as soon as practicable thereafter, and in all cases before the information is used or disclosed for a new purpose.
Individuals may withdraw their consent to the collection, use, or disclosure of Personal Information at any time, subject to legal or contractual restrictions and reasonable notice.
Where Sensitive Personal Information is involved, Toos Solutions requires explicit (option) consent for any use or disclosure beyond the purpose for which it was originally collected or otherwise authorized. Sensitive Personal Information is handled with a level of care consistent with its sensitivity.
Data Minimization
Toos Solutions limits the collection of Personal Information to that which is reasonably necessary to fulfill the identified purposes. We do not collect information indiscriminately or beyond what is required to provide our services or meet legal and operational requirements.
Use, Sharing, and Retention of Information
Personal Information is used and disclosed only for the purposes for which it was collected, unless additional consent is obtained or disclosure is otherwise required or permitted by law.
Personal Information is retained only for as long as necessary to fulfill the identified purposes or to meet legal, regulatory, or contractual obligations. When Personal Information is no longer required, it is securely destroyed, erased, or anonymized.
Information Quality and Updates
Toos Solutions takes reasonable steps to ensure that Personal Information in its custody or control is accurate, complete, and up to date for the purposes for which it is used.
Individuals may request corrections or updates to their Personal Information by contacting Toos Solutions. Where a request for correction is determined to be reasonable, the information will be amended as soon as practicable.
Protection of Personal Information
Toos Solutions employs reasonable physical, technical, and administrative safeguards to protect Personal Information against loss, theft, unauthorized access, disclosure, copying, modification, or destruction. These safeguards are designed in accordance with industry standards and best practices and are proportionate to the sensitivity of the information.
While Toos Solutions strives to protect Personal Information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.
Access and Correction Rights
Upon request, Toos Solutions will inform individuals of the existence, use, and disclosure of their Personal Information and will provide access to that information, subject to applicable legal limitations.
Individuals may request that inaccurate or incomplete Personal Information be corrected, amended, or deleted. Access may be restricted where providing it would be unreasonable, disproportionately costly, or would infringe on the rights of others.
Questions, Concerns, and Complaints
Toos Solutions
Toos Solutions
Attn: Privacy Officer
1565 Carling Avenue, Suite 606
Ottawa, Ontario K1Z 8R1,
Email: info@toosts.com
If a concern cannot be resolved through Toos Solutions’ internal processes, individuals may contact the Office of the Privacy Commissioner of Canada or their applicable provincial Privacy Commissioner.
Policy Updates and Revisions
Toos Solutions reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, business practices, legal requirements, or feedback from stakeholders. The most current version of this Privacy Policy will always be made available on our website.
Cookie Preferences
This Cookie Statement explains how Toos Solutions (i“we”, “us”, or “our”) uses cookies and similar technologies on toosts.com and related Toos Solutions web properties. It describes what cookies are, how we use them, and the choices available to you to manage your preferences.
This Cookie Statement should be read together with our Privacy Policy and Website Privacy Statement.
What Are Cookies?
Where Personal Information is collected directly from Cookies are small text files that are placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies allow a website to recognize your device, remember preferences, and collect information about how the site is used. Similar technologies, such as pixels or local storage, may also be used for related purposes.
How Toos Solutions Uses Cookies
Toos Solutions uses cookies for several reasons, including to:
- Ensure the website functions properly and securely
- Improve website performance and usability
- Understand how visitors interact with our website
- Remember preferences and settings
- Support marketing and advertising activities, where applicable
Some cookies are set directly by Toos Solutions, while others may be set by trusted third-party service providers acting on our behalf.
Types of Cookies We Use
Required Cookies
Required cookies are necessary for the core operation of our website. These cookies enable essential functions such as page navigation, security controls, and network management. Because these cookies are required for the website to function, they cannot be disabled through our cookie preference settings.
Functional Cookies
Functional cookies enhance the functionality and personalization of the website. They may remember user preferences, such as language or region, and help provide a more consistent experience.
Analytics Cookies
Analytics cookies help us understand how visitors use our website by collecting information in an aggregated and anonymized form. This information allows us to measure site performance, identify trends, and improve content and user experience.
Personalization and Advertising Cookies
Personalization and advertising cookies may be used to tailor content and communications to your interests and, where applicable, to measure the effectiveness of marketing campaigns or deliver relevant advertisements on third party websites.
Managing Your Cookie Preferences
You can manage your cookie preferences at any time using our Cookie Preference Tool, which allows you to:
- Accept all cookies
- Use required cookies only
- Customize your cookie settings by category
Your preferences will be applied in accordance with applicable privacy laws and may be shared across Toos Solutions web properties where the purpose and use of cookies remain consistent.
You may also adjust your browser settings to block or delete cookies. Please note that disabling certain cookies may affect the functionality and performance of the website.
Third Party Cookies
Some cookies used on our website are provided by third party partners, such as analytics or marketing service providers. These third parties may collect information directly through cookies placed on your device and may use that information in accordance with their own privacy policies.
Toos Solutions does not control third party cookies and encourages you to review the privacy and cookie policies of any third party providers you interact with.
Data Protection and Privacy
Information collected through cookies may be considered personal information under applicable privacy laws. Any personal information collected through cookies is handled in accordance with our Privacy Policy and applicable data protection legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, provincial privacy laws.
Updates to This Cookie Statement
Toos Solutions may update this Cookie Statement from time to time to reflect changes in our technologies, business practices, or legal requirements. The most current version will always be available on our website and will be identified by the updated date at the top of this statement.
Contact Us
If you have questions about this Cookie Statement or our use of cookies, please contact: